Privacy
Policy
Privacy Policy Australia
Revised: May 1, 2021
This Privacy Policy is hosted by Thryv
on behalf of the business whose website directed to this page (“Business”). The
references to “we”, “our”, and “us” and “Site” refer to the Business and its
website, respectively.
Your information privacy is important to us. We
provide this Privacy Policy to explain how we collect, use, protect, and
disclose information and data, including when you use the website on which this
policy is posted (“Site”) and related services offered through the Site
(“Services”). This Privacy Policy applies to all users of the Site and
Services.
BY USING THE SITE OR SERVICES, YOU ARE CONSENTING TO
THIS PRIVACY POLICY. PLEASE READ IT CAREFULLY.
1. Personal Information We Collect
We may collect the following categories and types of
“Personal Information”:
Contact Information: your first and last name,
mailing address, email address, and phone number;
Other identifying information: IP address, social
media usernames, passwords and other security information for authentication
and access;
Financial Information: credit card, debit card and
bank account information;
Demographic information: gender, age, employment
information and salary information;
Geolocation data;
Internet or other electronic activity: your browsing and click history, including information about
how you navigate within our Site and Services and which elements of our Site
and Services you use the most;
Commercial information: products or services
purchased or viewed on our Site;
Audio and visual information: your videos and photos;
Inferences drawn from the categories described above
in order to create a profile about you to reflect your preferences,
characteristics, behaviour and attitude; and
Other information: some information we collect might
not be included in this list. It really depends on the service or product we’re
offering.
2. How We Use Personal Information
We may use your Personal Information for the
following categories of use:
Transactional Purposes: We may use your contact
information, financial information, and commercial information to:
Receive, process, confirm, send and track your order,
subscription or registration;
Communicate with you about your order, subscription
or registration; and
Process any subscription or registration you make to
one of our Services.
Analytical Purposes: We may use your other
identifying information, internet activity and browsing history, commercial
information, demographic information, and geolocation data to analyse preferences, trends and statistics.
Marketing and Promotional Purposes: We may use your
contact information, commercial information, demographic information, internet
or other electronic activity, geolocation data and inferences to:
Inform you of our new products, services and offers;
Provide you with targeted advertising;
Run competitions and promotions;
Provide you with our loyalty program including
earning points and awarding and redeeming certificates; and
Provide you with other information from and about us,
including personalised marketing communications.
Maintenance and Improvement of the Site and Services:
We may use your contact information, commercial information, and internet
activity and browsing history to:
Provide you with the Site and Services, including to
send you alerts about your account;
Handle your customer services requests; and
Help us diagnose technical and service problems and
administer our stores, the Site, and the Services.
Review and content creation purposes: We may use your
contact information, commercial information, and audio and visual information
to enable reviews of our products and to display content that you have created
and allowed us to display on our Site and Services and on social media.
Security and Fraud Prevention: We may use your
contact information, other identifying information, commercial information,
internet activity and browsing history, and inferences to protect the Site and
services, our Company, and others and to prevent fraud, theft and misconduct.
Legal Requirements and Other Purposes: We may use
your personal information to comply with legal requirements or when necessary
to provide to our lawyers, accountants or other advisors. We may also use your
personal information for other purposes for which you have consented to, or for
other purposes as permitted by law. This may include for a secondary purpose
that is related to a purpose for which we collected it, and for which you would
reasonably expect us to use your information for.
Without the use of your information, however, we may
not be able to provide you the products, services, or information you request.
3. Sources of Personal Information
We may collect Personal Information from the
following sources:
We collect information directly from you. We may
collect contact, demographic and financial information directly from you,
including when you fill out a form on our Site, sign up for communications from
us, or ask us to contact you. The information that we collect depends on the
nature of your interactions with us.
We collection information from third-party sources.
We may also collect information about you from third-party sources, including
any information you make publicly available on social media platforms or other
online or offline resources, or when you give us consent to link your account
to a third-party service or provider.
We collect information from you passively. We may
collect internet or other electronic activity passively using tools like
browser cookies. This activity is further described in the Cookies and
Advertising and Online Tracking sections below.
4. Categories of Third Parties We Share Personal
Information With
Service Providers
From time to time, we may establish a business
relationship with other businesses whom we believe trustworthy and have privacy
practices are consistent with ours (“Service Providers”). For example, we may
contract with Service Providers to provide certain services, such as hosting
and maintenance, data storage and management, and marketing and promotions. We
only provide our Service Providers with the information necessary for them to
perform these services on our behalf.
Our Affiliates
We may share Personal Information with businesses
controlling, controlled by, or under common control with us.
Corporate Transactions
If we merge, are acquired, or are sold, or in the
event of a transfer of some or all of our assets, we may disclose or transfer
Personal Information in connection with such transaction. You will have the
opportunity to opt out of any such transfer if, in our discretion, it will
result in the handling of your Personal Information in a way that differs
materially from this Privacy Policy.
Compliance with Laws and Law Enforcement
We cooperate with government and law enforcement
officials and private parties to enforce and comply with the law. We may
disclose Personal Information and any other information about you to government
or law enforcement officials or private parties if, in our discretion, we
believe it is necessary or appropriate in order to respond to legal requests
(including court orders and subpoenas), to protect the safety, property, or
rights of our company or of any third party, to prevent or stop any illegal,
unethical, or legally actionable activity, or to comply with the law.
5. Cookies
We may use cookies (a small text file placed on your
computer to identify your computer and web browser) and may use anonymous
identifiers (a random string of characters that is used for the same purposes
as a cookie). We may use cookies and other similar technologies to analyse use of and improve the Site and Services and as
described in the Advertising and Online Tracking Section of this Privacy
Policy. Most web browsers are initially set up to accept cookies. You can reset
your web browser to refuse all cookies or to indicate when a cookie is being
sent, however, certain features of the Site or Services may not work if you
delete or disable cookies. Some of our Service Providers (defined below) may
use their own cookies, anonymous identifiers, or other tracking technology in
connection with the services they perform on our behalf.
We may use Google Analytics on the Site and Services
to analyse how users use the Site and Services, and
to provide advertisements to you on other websites. For more information about
how to opt out of having your information used by Google Analytics, visit
https://tools.google.com/dlpage/gaoptout/.
6. Advertising and Online Tracking
We may allow third-party companies to serve ads and
collect certain information when you visit the Site and Services. These
companies may use certain information (e.g. click
stream information, web browser type, time and date, subject of advertisements
clicked or scrolled over) during your visits to the Site and other websites in
order to provide advertisements about goods and services likely to be of
interest to you. These companies typically use a cookie to collect this
information. Our systems do not recognise browser “Do
Not Track” signals, but several of our Service Providers who utilise these cookies on our Site enable you to opt out of
targeted advertising practices. To learn more about these advertising practices
or to opt out of this type of advertising, you can visit
www.networkadvertising.org or www.aboutads.info/choices/. We also provide you
with additional tools to opt out of marketing from us. You can learn about this
in the “Managing Your Information Preferences” section of this Privacy Policy.
7. Managing Your Information Preferences
You can opt out of receiving marketing e-mails from
us by following the link provided at the bottom of all marketing e-mails you
receive from us. You are able to opt out of receiving marketing e-mails from
us, however, you cannot opt out of receiving all e-mails from us, such as
e-mails about the status of your account.
8. Be Careful When You Share Information with Others
Please be aware that whenever you share information
on any public area of the Site or Services, that information may be accessed by
others. In addition, please remember that when you share information in any
other communications with third parties, that information may be passed along
or made public by others. This means that anyone with access to such
information can potentially use it for any purpose, including sending
unsolicited communications.
9. Security
We maintain physical, electronic, and procedural
safeguards to protect the confidentiality and security of information
transmitted to us. However, no data transmission over the Internet or other
network can be guaranteed to be 100% secure. As a result, while we strive to
protect information transmitted on or through the Site or Services, we cannot
and do not guarantee the security of any information you transmit on or through
the Site or Services, and you do so at your own risk.
10. Links
Our Site and Services may contain links to other
websites or allow others to send you such links. A link to a third party’s
website does not mean that we endorse it or that we are affiliated with it. We
do not exercise control over third-party websites. You access such third-party
websites or content at your own risk. You should always read the privacy policy
of a third-party website before providing any information to the website.
11. Overseas transfers
Please be aware that your Personal Information and
communications may be transferred to and maintained on servers or databases
located outside of Australia. Please be advised that we may process and store
information overseas, including in the United States.
12. Privacy Policy Changes
We may change this Privacy Policy from time to time.
If we decide to change this Privacy Policy, we will inform you by posting the
revised Privacy Policy on the Site. Those changes will go into effect on the
“Revised” date shown in the revised Privacy Policy. By continuing to use the
Site or Services, you are consenting to the revised Privacy Policy.
13. Access and Correction
If you would like to access or correct your
information in our records, please contact us on the contact information
available on the Site. We will promptly respond to your request.
14. How to Contact Us / Complaints
If you have any questions regarding this privacy
policy or concerns about the management of your personal information, you may
contact us at the contact information available on the Site.
We will aim to investigate and resolve your complaint
as soon as possible, usually within 30 days of receiving it. If you are not
satisfied with our response, you may lodge a formal complaint with the Office
of the Australian Information Commissioner (https://www.oaic.gov.au/)
PLEASE PRINT A COPY OF THIS PRIVACY POLICY FOR YOU
RECORDS AND PLEASE CHECK THE SITE FREQUENTLY FOR ANY CHANGES.